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We specialize in building dedicated teams that integrate seamlessly with your operations — from medical interviewing and case coordination to customer service and back-office support.
We specialize in building dedicated teams that integrate seamlessly with your operations — from medical interviewing and case coordination to customer service and back-office support.
1️⃣ IME & QME Medical Interviewing (Our Specialty)
1️⃣ IME & QME Medical Interviewing (Our Specialty)
We provide accurate and compliant interviewing support for Independent Medical Examinations (IME) and Qualified Medical Evaluations (QME), ensuring precision, professionalism, and confidentiality throughout the process.
We provide accurate and compliant interviewing support for Independent Medical Examinations (IME) and Qualified Medical Evaluations (QME), ensuring precision, professionalism, and confidentiality throughout the process.
Conducting IME and QME interviews with injured workers and claimants
Collecting comprehensive medical history intake and case documentation
Coordinating appointment confirmations and follow-ups
Preparing case summaries and reports for physician review
Ensuring HIPAA compliance and secure data handling
Your trusted partner for accurate, confidential, and compliant medical interviewing and documentation.
Your trusted partner for accurate, confidential, and compliant medical interviewing and documentation.
2️⃣ Customer Service
2️⃣ Customer Service
Delivering consistent, compassionate, and bilingual communication that builds trust and enhances client experience.
Delivering consistent, compassionate, and bilingual communication that builds trust and enhances client experience.
Inbound/outbound voice support
Chat and email handling for inquiries and follow-ups
Appointment scheduling and reminders
CRM updates and case coordination support
We bring clarity, empathy, and efficiency to every client interaction.
We bring clarity, empathy, and efficiency to every client interaction.
3️⃣ Back-Office Support
3️⃣ Back-Office Support
Empowering your operations with reliable administrative and documentation assistance tailored to your workflow.
Empowering your operations with reliable administrative and documentation assistance tailored to your workflow.
Data entry and claims processing
Record auditing and quality assurance
Email and ticket management
Report generation and documentation support
Consistent, accurate, and dependable — your remote back-office partner for streamlined results.
Whether you’re managing IME/QME cases, running a healthcare organization, or scaling your business operations, Hire Us is here to help you streamline workflows, ensure accuracy, and focus on what matters most — growing your business.
Whether you’re managing IME/QME cases, running a healthcare organization, or scaling your business operations, Hire Us is here to help you streamline workflows, ensure accuracy, and focus on what matters most — growing your business.
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